Void Pro USB Headset Microphone extremely loud

[MrMan9001]

So, this is a problem I've had for a while. My headset works fine most of the time, but occasionally it will make my voice extremely loud and distorted. This is something that everyone in several discord servers tells me when it happens. My voice sounds robotic and is loud enough to hurt their ears.

 

Unplugging my headset and plugging it back in does fix it, but I'd like to know exactly why this is happening to begin with and possibly just prevent it. For the sake of my friends' ears.

[Corsair Albert]

Hi MrMan9001,

 

Sorry for the inconvenience to you and your friends. Have you checked the microphone's properties in the sound control panel? If DVD quality sample rate is available, I suggest trying that out.

 

I also suggest contacting our support team in the meantime by opening a ticket at https://help.corsair.com, they'll be able to help you out.

[MrMan9001]

Hey, thanks for getting back to me. It's already set to 2 channel, 16 bit, 48000 Hz (DVD Quality) so, that's already been done.

[MrMan9001]

I'm bumping this because the problem has only gotten worse and I still do not have any sort of answer.

[Corsair Albert]

Were you able to contact our support team via a ticket?