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K95 M55 Virtuoso Stuck Red


StayInYoWayne
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I recently switched cases from a thermaltake view 71 TG to a Cooler Master Cosmos C700P I did not change anything in between the swap but now my K95 Platinum XT, M55 Pro, and Virtuoso SE are all stuck in the color red. My case fans led strips and even motherboard are all having no issues reading that I want them purple but these 3 are. Also when I unplug any of them from USB and plug them back in, they pair then make the sound like I unplugged them. Please help! Edited by StayInYoWayne
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  • Corsair Employees

Hi StayInyoWayne,

 

It sounds like you may have a software conflict with iCUE and other RGB control software installed. Unfortunately, other RGB software can conflict with iCUE's lighting schemes -- you may have to try uninstalling a few things. I suggest opening a ticket with support here, as they can guide you through specific steps of what might need to be removed.

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