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iCUE Issue October 2020 Frustrated


suvi2k
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I am not sure but I am having many problems with iCue. None of the versions (3.34.161, 3.34.170 most recent) are working correctly with my build and I've tried several trouble shooting steps already. Hoping someone can help resolve my issues as I already own a bunch of the latest corsair hardware and thinking of returning/selling them all due to the type of problems I am having.

 

Currently, the biggest issue I observe is that sound is completely garbled or or even missing while iCUE is installed when I try to output to any device beside my headset. When I uninstall the iCUE software, my Razer soundbar works fine. I have tried uninstalling my Corsair Virtuoso wireless headset and Corsair ST100 stand directly from device manager, as well as unplug them and then reinstall iCUE but the issue persists. Another issue I am experiencing is that iCUE may be preventing Windows 10 from entering sleep mode properly automatically. Additionally if I force system to sleep manually, upon wake up, lighting settings are random at times. Finally I noticed that this software does not play nice with MSi Mystic Light even though the 2 software’s are being used to control lights for completely different hardware installed. I believe all of these issues are related to iCUE drivers as once I uninstall the software, the entire system works fine.. The sad part is that there is no control over the RGB at that point.

 

Here is my current hardware setup Below:

CPU Cooler: CORSAIR iCUE H150i RGB PRO XT

Headphone Stand: Corsair ST100 RGB

Headphone: VIRTUOSO RGB WIRELESS SE High-Fidelity Gaming Headset — Gunmetal

Fans: 6 CORSAIR QL Series, iCUE QL120 RGB, 120mm RGB LED Fan

Exterior LED: Corsair LS100

Keyboard: Corsair K95 RGB PLATINUM Mechanical Gaming Keyboard

Mouse: Corsair Dark Core RGB Pro SE, Wireless FPS/MOBA Gaming Mouse

Mobo: MSi Creator TR40

 

I really hope someone can help me resolve these problems as I really do like the quality and look of the RGB and products in general from Corsair.

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