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Void Gaming Wireless RGB "Not Connected"


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Hi everyone.

first thread here.

I really need your help with my headset.

I played couple of hours ago and everything was fine, I heard the game and the sound was working.

from no where I suddenly stoped hearing from them and I opened the iCUE software and I saw I have an update for the firmware (v0.15).

I tried several guides to reset the headset and re-instaliing the iCUE software so I'll have the latest version.

tried a different USB cable and tried to unistall from device manager and re-plug the dungle... NOTHING.


Please assist.

Thank you.

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