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H115i RGB PLATINUM 280m random pump led flickering


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For the last couple of weeks my led on the pump will flickering allot doesnt matter what color i choose, sometimes its there for hours and then it disapears again can someone tell me whats going on ? its very frustrating. i already tried forcing firmware update, installed latest icue software but nothing matters. The problem i have is extremely similar to this post i found see link below. I am using a 10700k in combination with a z490 ACE motherbord from msi latest bios is on there aswell, i have no clue whats going on. The led flickering is also there without running icue software. Also sometimes it quickly turn into a dull orange and come back again to the color i have atm.

 

If anyone from corsair got a clue whats going on or any users on this forum please let me know thank u.

 

https://forum.corsair.com/v3/showthread.php?t=188158

Edited by MichielGTX
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If the cooler is still flickering with iCUE not running in the background, it may be a hardware issue with the LEDs. You could try setting it to a few different colors to see if maybe some LEDs are dying. For example, setting it to white should turn on all the LEDs.
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If the cooler is still flickering with iCUE not running in the background, it may be a hardware issue with the LEDs. You could try setting it to a few different colors to see if maybe some LEDs are dying. For example, setting it to white should turn on all the LEDs.

 

Yes this is correct i tried this, white i go bright collor like white or really bright blue the pump led wil flicker when i choose red or a dark color problem is gone does this means white led is about to die ?

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Click “Support Ticket System” at the top of this page, below the large Corsair banner. You can also get to Corsair Support from the main Corsair.com website.

 

Sorry i still dont understand when i go to support ticket system i see no rma or problem that i can make a ticket only allot of text i see there.

Edit i got it making a ticket now.

Edited by MichielGTX
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Hey, sorry to hear you are having trouble. Does this issue persist when the cooler is not plugged into USB? Also, have you created a ticket yet? If not could you please create one and let me know what the ticket number is once you have done so?
yes i sended u the number
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