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Void RGB Wireless having an utter stroke


Blt
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Hi, my void headset often goes very staticky, it starts making popping sounds and cutting out. It constantly says "mic on" after a quick, strong burst of static and pops. please help. this is very annoying. ive tried force updating it. ive tried different usb ports.
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  • Corsair Employees

Hey Blt,

 

Did the static sounds just randomly begin to occur or was there something that may have triggered it? You can try performing a soft reset or reinstalling iCUE. To soft reset your headset:

 

  1. Make sure your headset is currently unplugged.
  2. Make sure your headset is powered on.
  3. Hold the Mute button on the headset down for about 15 seconds.
  4. Hold down the power button until the headset turns on.
  5. Test your headset and see if the issue is resolved.

 

If the issue still persists, I recommend getting in touch with our support team by opening a ticket at https://help.corsair.com and they'll be able to help you out.

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