Velv Posted October 21, 2020 Share Posted October 21, 2020 Hey all, Recently ordered the corsair virtuosos because I was looking for a new good headset. They are amazing and work great, however I started noticing a problem that has been bugging me while I'm using them. There has been a small static in only the right ear that occasionally disappears and occasionally grows louder. I have noticed that it only occurs when the ICUE software is open and I have it set to wireless mode. It also appears that it may increase in intensity sometimes as I mute and unmute my mic. Is there anything I can do to try to resolve this problem? I have tried uninstalling the headset and resetting the drivers as well as force updating it in ICUE. I could try returning them and getting a new pair however I'm assuming it is not a problem with the headset itself due to the problem being isolated to ICUE. thanks, velv Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted October 23, 2020 Corsair Employee Share Posted October 23, 2020 Hey Velv, Have you tried doing a fresh reinstall of iCUE? I recommend getting in touch with our support team by opening a ticket at https://help.corsair.com and they'll be able to help you out. Link to comment Share on other sites More sharing options...
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