cfleming1 Posted April 24, 2005 Share Posted April 24, 2005 I took my computer to a local shop (Cheap Guy's Computers) for troubleshooting after getting caught in a perpetual boot loop. Cheap Guys says it is a bad RAM module. The module is part of a "matched set". How do I go about getting this replaced under warranty? Link to comment Share on other sites More sharing options...
Wired Posted April 24, 2005 Share Posted April 24, 2005 Cheap Guys? Hehe, which store? How did they say they tested them? What CPU / FSB / Motherboard do you have? What is the exact part # and revision # of each stick? Are they a TwinX pack? How To Read the Memory Label Did you buy the memory at Cheap Guys? Link to comment Share on other sites More sharing options...
cfleming1 Posted April 25, 2005 Author Share Posted April 25, 2005 Cheap Guys? Hehe, which store? How did they say they tested them? What CPU / FSB / Motherboard do you have? What is the exact part # and revision # of each stick? Are they a TwinX pack? How To Read the Memory Label Did you buy the memory at Cheap Guys? The east Orlando store and no, they did not say how they were tested. Only that there were bad "blocks" or something like that. I have the ASUS P4P800 Mobo with 800 Mhz FSB using the P4 2.8 Ghz CPU. The part no. of the bad RAM is CMX512-3200LLPT, revision no. 1.1. They are a TWINX pack. Lot no. is 0319081. I bought these from Monarch Computer Systems in Tucker, GA Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 25, 2005 Corsair Employees Share Posted April 25, 2005 Please try these settings after you load setup defaults. AI Over Clock Tuner: Manual CPU Freq: 200 MHz System Performance Auto Memory Frequency: 100%/DDR400 Dim Voltage to 2.75 Volts Resulting Frequency: 200MHz/400DDR Legacy USB: Disabled PAT/PAM/MAM: Auto/Disabled SDRAM CAS Latency: 2T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 2T SDRAM Active to Precharge Delay (tRAS): 6T Then test the modules one at a time with http://www.memtest.org. If you get errors with your modules please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
Wired Posted April 25, 2005 Share Posted April 25, 2005 The east Orlando store and no, they did not say how they were tested. Only that there were bad "blocks" or something like that.Heh, used to work at the BB across the street from them. Friend used to be the manager there. Link to comment Share on other sites More sharing options...
cfleming1 Posted April 26, 2005 Author Share Posted April 26, 2005 Please try these settings after you load setup defaults. AI Over Clock Tuner: Manual CPU Freq: 200 MHz System Performance Auto Memory Frequency: 100%/DDR400 Dim Voltage to 2.75 Volts Resulting Frequency: 200MHz/400DDR Legacy USB: Disabled PAT/PAM/MAM: Auto/Disabled SDRAM CAS Latency: 2T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 2T SDRAM Active to Precharge Delay (tRAS): 6T Then test the modules one at a time with http://www.memtest.org. If you get errors with your modules please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Did I mention that Cheap Guys found that only one of the modules was bad? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 26, 2005 Corsair Employees Share Posted April 26, 2005 If they will not replace them please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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