PiHeich Posted October 14, 2020 Share Posted October 14, 2020 Hello all. I have a problem with commander pro and 6 fans: Channel 1 of commander: port 1: LL120 port 2: LL120 port 3: LL140 port 4: LL140 port 5: LL120 port 6: LL120 Today, i don't know if after windows 10 update (version 2004, build 19041.572) or other, i can't controll all led fans. Commander pro only make light for number 1,2 and 3 fan and the 4 fan only half... (number 5 and 6 no light) sometime i see only 1,2 and 3 fans... I tried to change fans port and all fans work! I reinstalled icue. I have make a hard reset to commander pro (reset button + sata cable unplugged plugged) but i continue have this problem. How i can fix it? thanks :) Link to comment Share on other sites More sharing options...
c-attack Posted October 14, 2020 Share Posted October 14, 2020 The lighting along the fans is serial. This means either a defect in fan #4 or a problem in hub port #4 could be causing the issue. Make sure all the fans work in port 1. If so, they the issue is probably at the port #4. You can further confirm this by swapping fans 4 <-> 6, if the lighting still stops at #4. It is possible to have both a bad fan and bad hub port, especially if some kind of electrical event happened on the hub. Either way, you will need Corsair support to send you a new fan or new hub. I would start the Support Ticket now. There is a link in the header at the top of this page. Link to comment Share on other sites More sharing options...
PiHeich Posted October 15, 2020 Author Share Posted October 15, 2020 Thanks for te answare. I have tried all fans in port 3 and all fan work prefectly. What i don't understand is why some time fan 4 "work" with half led and some time don't work... I think i have another hub, i can try to change it and look if the hub is the problem... Thanks again Link to comment Share on other sites More sharing options...
PiHeich Posted October 15, 2020 Author Share Posted October 15, 2020 i started the computer, all fans on rgb mode (why i don't know...). I set all fan white (worked). After some minutes i changed again to rainbow and tree fan stay on white. I think it is a software problem.... but what i can do? Link to comment Share on other sites More sharing options...
PiHeich Posted October 15, 2020 Author Share Posted October 15, 2020 same problem of this post! https://forum.corsair.com/v2/showthread.php?t=191966 Link to comment Share on other sites More sharing options...
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