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Void Pro USB dongle duplicating itself in device manager


hruskacha
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The USB Dongle for my Void Pro RGB headset is creating another instance of itself in device manager for every usb port its plugged into... How can I prevent this? It is causing audio playback issues regardless if I have it selected as default output in Windows 10.

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  • Corsair Employees

Try performing a clean install of iCUE following the article below, and see if that resolves the issue:

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

I recommend backing up your profiles first before performing the procedure so you don't lose any of them.

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Thank you for the advice. Unfortunately, Uninstalling iCUE did not resolve the issue. I remember fixing this in the past by uninstalling the device in device manager, followed by a reboot and reinsertion of the dongle in the desired port. But that did not stop it from reinstalling itself for each usb port it is plugged into. I think this is an OS issue, not a dongle / headset issue.
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