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h100i platinum - no fans and no lights


Realism51
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Installed an h100i platinum cooler in my computer. Upon boot up the fans will do a few rotations but then nothing. they will not spin on and there are no lights to them.

I have everything plugged in as instructed in the manual, but I have nothing, no fans and no lights.

 

Also I have tried downloading the icue bs, i guess what used to be corsair link. and it tells me there are no devices detected.

 

Tried plugging into different sata power ports, and I get either A) RGB on cooler, no fan spin and no lights on fan. or I get B) No lights on cooler, fans spin, no lights on fan, but its actually cooling.

what the hell corsair

Edited by Realism51
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Yup. The cabling is all connected properly.

 

I would try the link you sent me but the way its set up is so complicated you cant even answer the bloody questions to get to troubleshooting. Im sorry, my problem is not in the categories states, nor do I know was IL SP QW and all that are. https://help.corsair.com/hc/en-us/requests/new?ticket_form_id=360000389452

 

Seriously

Edited by Realism51
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