Jump to content
Corsair Community

K70 mk.2 RGB onboard profile issues


clgav
 Share

Recommended Posts

Hi all

 

Just received a K70 mk.2 RGB. When it first came out of the box the default profiles worked fine before installed the iCue software and I could cycle between the 3 preloaded profiles.

 

Now that I've imported a few and overwritten the profiles when I close the software or plug into another pc the profiles are just black (regardless of brightness).

 

I've tried doing a soft reset, this confirmed that the default profiles definitely work so where am I going wrong? When the software is loaded or a soft reset is done I can swap profiles (including onboard) but when I overwrite or clear and save the onboard profiles the keys are just black.

 

Thanks in advance

Link to comment
Share on other sites

  • Corsair Employees

Hi clgav,

 

It's hard to say exactly without seeing your iCUE setup. Go ahead and submit a ticket with support. Please include with it some screenshots of your Hardware Lighting profile for the keyboard, as that will allow support to get a good idea of what's going on.

Link to comment
Share on other sites

I've also had issues with my K70 since getting it. My profiles don't load at all after reboot, and iCUE doesn't register the keyboard.

I've already had it replaced under warranty and its still happening. Corsair support have been helpful but I don't think they'll be able to fix this. I believe it's an issue with the iCUE software clashing with something else on my PC unfortunately.

Link to comment
Share on other sites

 Share

×
×
  • Create New...