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M65 Pro Quality Control is Very Bad, Damaged cant return


ToothlessRaider
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Hello,

 

First, my ram, one of my AIO and my PSU are from corsair and I really like them.

 

Sadly, my M65 Pro is my first bad experience and I cant even replace it due to lack of ability to travel.

 

I am a disabled person, and I can only get a ride on the first and 17th of the month. The store has a 14 day return policy. I bought a Corsair M65 Pro, but the mouse came damaged on the coord cabling

 

 

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Just sucks because I am now stuck with this damaged mouse with no way of returning it before the return window expires. I hope you improve your quality of mice because I have bought many products from you but never seen such lack of QC before.

 

 

Very dissapointed. I regret for the first time, choosing Corsair.

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Just to update a friend took mine back and exchanged it for me. Seems the one I bought the first time was possibly "used" because the second time, the mouse looks cleaner, feels stronger and the coord was wrapped tighter. So possibly the store put a preowned product out as new? Either way second time was much better.

 

Really like the M65 Pro. My old razer mice all have the same issue of the left clicker dying early and dont really fit my man claw that well. Your mouse seems to embrace my meaty paws much better.

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  • Corsair Employees
Just to update a friend took mine back and exchanged it for me. Seems the one I bought the first time was possibly "used" because the second time, the mouse looks cleaner, feels stronger and the coord was wrapped tighter. So possibly the store put a preowned product out as new? Either way second time was much better.

 

Really like the M65 Pro. My old razer mice all have the same issue of the left clicker dying early and dont really fit my man claw that well. Your mouse seems to embrace my meaty paws much better.

 

Thanks for the update - glad to hear you were able to get your hands on a brand new unit. It definitely seems that your prior unit was somehow misplaced considering the picture you posted depicts a unit that experienced extensive use. Regardless, awesome knowing that your new M65 PRO caters to your grip!

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