rtm242 Posted September 29, 2020 Share Posted September 29, 2020 When I was troubleshooting my other audio problem, I went to youtube to play one of the speaker test videos which announce each channel. When it announced a left channel, I heard it on my right ear and vica-versa. What I've found, is if I switch to USB it is always correct. When I switch back to wireless mode, it *MAY* be correct. Sometimes the left channel is on left ear... sometimes they are flipped. Windows 10 64-Bit Version 2004 (19041.508) Dongle Firmware v. 0.16.80 Firmware v. 0.17.149 -Shawn Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted September 30, 2020 Corsair Employee Share Posted September 30, 2020 Hi Shawn, Can you try doing a soft reset on your VIRTUOSO headset to see if it will address your issue? To soft reset your headset: 1. Make sure your headset is currently unplugged. 2. Make sure your headset is powered on. 3. Hold the Mute button on the headset down for about 15 seconds. 4. Switch the headset off and then back on. 5. Test your headset and see if the issue is resolved. Link to comment Share on other sites More sharing options...
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