rtm242 Posted September 29, 2020 Share Posted September 29, 2020 I seem to have found my way around this, but not sure how it got into this state. People were complaining my voice sounded like a robot, and I found when I switched to USB mode I sounded better. Today, I was hearing this same issue in my earphones, and again USB mode solved it. I tried Youtube and the audio sounded fine there, it was only in my conference app. So I started playing around with settings. What I found was this: - Right-click speaker by clock - Open sound settings - Device properties - Additional Device properties - Spatial sound tab In this tab, if I change it from "Off" to "Windows Sonic for Headphones" the audio problem went away and is no longer distorted. If I changed it back to "Off" the problem came back. Not sure if it is known, but thought I should post in case others hit this. Windows 10 64-Bit Version 2004 (19041.508) Dongle Firmware v. 0.16.80 Firmware v. 0.17.149 -Shawn Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Nick Posted September 30, 2020 Corsair Employees Share Posted September 30, 2020 Can you confirm which version of iCUE you have installed on your system? Also, when you select Virtuoso in iCUE, what is the "Auto Audio Positioning" feature set to? Is it enabled or disabled? Link to comment Share on other sites More sharing options...
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