indirect Posted September 28, 2020 Share Posted September 28, 2020 I have a Corsair One Pro with 1080Ti that's only a month old, but it's started to have the same problem described in these posts: https://forum.corsair.com/v3/showthread.php?t=199225 https://forum.corsair.com/v3/showthread.php?t=198295 Temps are all normal and fine, everything under 60C. Running any software that uses the GPU causes a crash in less than 30 minutes, usually with the blocks on the screen. Sometimes with the screen black. Sometimes it's recoverable, and only the game crashes, sometimes it's not recoverable and I have to force the entire to shut down and reboot. Things I have tried: - Reinstalling Windows 10 from scratch - Using the default Windows 10 Nvidia drivers - Installing GeForce Experience and using the latest drivers - Turning the resolution and graphics quality in the game all the way down - Running a game in VR - Running a game not in VR - Unplugging every accessory except the monitor, keyboard, and mouse Nothing I've done has made a difference, the GPU always crashes in less than 30 minutes. I opened a support ticket last week (#2003596257), but haven't heard anything back. Is there anything else I can try? Do I just have to give up and replace it? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted September 29, 2020 Corsair Employee Share Posted September 29, 2020 Hey indirect, sorry to see this happening. Looks like heavy artifacting and GPU related. I'm gonna ask Support for more eyes on your ticket. Link to comment Share on other sites More sharing options...
indirect Posted October 1, 2020 Author Share Posted October 1, 2020 Support set me up with an RMA, thanks! Link to comment Share on other sites More sharing options...
xDaredevil Posted December 13, 2020 Share Posted December 13, 2020 I still have this problem and I'm on my second unit. Out of warranty at this point so I guess I'm out of luck. Doubt Corsair would RMA me now and it sounds like this only happens to units with 1080tis from everything I've seen. Link to comment Share on other sites More sharing options...
Eorich Posted December 17, 2020 Share Posted December 17, 2020 This seems to be the most current thread on this issue so adding some comments here. I've got an older Corsair One that has worked like a dream for years. Over the past few weeks I have experienced the same pixelated screen followed by a crash when playing most games. Some games last as little as 3 minutes (Railway Empire - I have a ticket open with the developer but no solution yet) and some games last for hours before crashing (Civ VI for example). The big change recently is an upgrade to Windows 10. I'm now on build 19042.685 aka 20H2. There were multiple install failures for recent major Win10 version upgrades so I don't think I had upgrade for over a year. Finally did a manual install for this current version that took. I cannot help but think it's a Windows compatibility issue. Are there known compatibilty issues between earlier CorsairOne builds (and in particular with the 1080 Ti as that seems to be a common thread) and the current Windows build? Link to comment Share on other sites More sharing options...
Queeg Posted December 17, 2020 Share Posted December 17, 2020 Are your Nvidia drivers up to date? Link to comment Share on other sites More sharing options...
xDaredevil Posted December 17, 2020 Share Posted December 17, 2020 Are your Nvidia drivers up to date? It is not the drivers. I update my drivers every time there's a new one. If it was that simple of a resolution I wouldn't have even posted here. Link to comment Share on other sites More sharing options...
Queeg Posted December 18, 2020 Share Posted December 18, 2020 It is not the drivers. I update my drivers every time there's a new one. If it was that simple of a resolution I wouldn't have even posted here. Just trying to help. Good luck. Link to comment Share on other sites More sharing options...
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