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Bad VS512MB333


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I just upgraded from tigerdirect to an asus a7s8x-mx motherboard and AMD duron 1.8, I also got 1 VS512MB333 memory module which appears to be bad. My system stalls on booting and I have run the memory test. I have also checked my bios settings as posted on another thread. according to the RMA request form I need a Ticket#/PostID# how do I get this to complete the form?
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