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Virtuoso Dongle replaced- STILL WON'T PAIR


Toastface87
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So after 4 weeks, I have finally have my replacement dongle for my Virtuoso, after the firmware was bricked.

 

1- I have been sent the SE version, which seems fine but Icue recognise it as a different headset to the standard (the one I have)

 

2- I have tried uninstallling the drivers, but so far I have been unable to get the thing to pair. Dongle firmware is 16.80 but now the headset firmware is showing ?

 

3- If I have waited all this time and its not actually fixed I am going to kill myself in minecraft.

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s5b9ChF

 

For reference- The dongle only shows as SE (In the RMA emails I was clear what headset I have>) So regardless, my current headset won't pair with the new dongle somehow, which seems utterly stupid.

Some workaround would be amazing, otherwise I might as well just buy a new headset from Amazon (or lose out on £150), and send them back the older dongle for all the good your own support have been. (Not great)

 

Really pissed off.

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