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HS70 Mic Won't Turn on (Win 10)


ForteGX
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I have reinstalled all drivers and the most recent iCUE. It is set to the default device, I have tried multiple USB ports, checked privacy settings, power settings, volume settings. Nothing makes the mic turn on. The mic button seems to toggle on iCUE, but the mic never says "mic on" and it never picks anything up. The only time it works is when I plug it into an older computer on windows 8... I have no idea what to do to make this work. I've been having issues where if I turned off the mic I would need to reinstall all drivers to get things working for a couple weeks now, but now even that doesn't work. Is there anything else I could possibly try?
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  • Corsair Employees

Hi try this fix

 

https://help.corsair.com/hc/en-us/articles/360033489511-Fix-Corsair-headset-sound-issues-after-the-Windows-10-build-1903-update-or-an-iCUE-software-update

 

Also, have you updated your USB drivers?

 

Attempt to repair the iCUE software.

 

Control Panel

Programs and Features

Right Click the iCUE software

Select Repair

Restart computer

 

If this doesn't help, Contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

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