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XMP Profile wrong?


Dayspring
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Been having some issues with some stability issues, primarily in Destiny 2. Started doing some diagnostics and came across the following:

 

Ran a MEMTEST 86 and it threw a TON of errors by the 2nd run of 4 (talking like 2100 and counting)

 

My XMP profile is showing 2666 as the speed with timings of 14-16-16-31

 

But what I bought is the following:

https://amzn.to/35p7kyB

 

According to the Amazon link, it should be model # CMW16GX4M2C3000C15

 

Which, when you go to the product page for

https://www.corsair.com/us/en/Categories/Products/Memory/Vengeance-PRO-RGB-Black/p/CMW16GX4M2C3000C15#tab-tech-specs

 

Shows that it should be 15-17-17-35 with a speed of 3000.

 

 

Now, this is NOT a new set of RAM - I've had it for a year. But it's now in an x570 motherboard versus my old x99.

 

 

So I guess my question is - was this RAM mis-labeled? The sticker doesn't show me any different info, nothing that set off red flags immediately - but now that things aren't exactly working right I'm seeing a pattern of "this is weird" things.

 

Any ideas? Is this an RMA type of issue?

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If I recall correctly there were some wrinkles specifically with Destiny 2 on Ryzen 3000-series CPUs and X570 motherboards. Have you tried updating your motherboard BIOS? It's worth a shot and should help your memory compatibility in general to hit your kit's rated speed.

 

If the memtest86 errors continue, please contact our tech support team at https://help.corsair.com

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If I recall correctly there were some wrinkles specifically with Destiny 2 on Ryzen 3000-series CPUs and X570 motherboards. Have you tried updating your motherboard BIOS? It's worth a shot and should help your memory compatibility in general to hit your kit's rated speed.

 

If the memtest86 errors continue, please contact our tech support team at https://help.corsair.com

 

 

Using the most up-to-date BIOS for the ASUS Strix x570-E motherboard.

 

I'm going to try and just run at non-XMP speeds and see if that solves some of my issues. Also going to try and toss in a different kit just to see if that hits the rated XMP profile.

 

Will contact tech support once I get that testing done. I just find it weird that just clicking "use XMP" doesn't even think about hitting the 3000 speed, let alone timings that were advertised.

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Using the most up-to-date BIOS for the ASUS Strix x570-E motherboard.

 

I'm going to try and just run at non-XMP speeds and see if that solves some of my issues. Also going to try and toss in a different kit just to see if that hits the rated XMP profile.

 

Will contact tech support once I get that testing done. I just find it weird that just clicking "use XMP" doesn't even think about hitting the 3000 speed, let alone timings that were advertised.

 

Ah okay, in that case it looks like there's something up with your kit.

 

I imagine you're already aware, so I'm mostly posting the following for other folks on the forum that could use this info:

 

To clarify something about XMP, it's an overclocking profile, as with all things overclocking, your mileage may vary. The kit's rated speed is validated by us internally, and generally should "just work" (especially if a kit is on a motherboard's QVL), but there are instances where certain component configurations and component quality on CPU/motherboard/etc. can require additional manual tweaking for a speed to be applied successfully.

 

On newer motherboards, it gracefully handles this by falling back to safe settings after a kit doesn't pass the motherboard's automated test at bootup (I remember when you had to manually reset BIOS if the XMP didn't take on older boards).

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