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HS60 Pro - iCue EQ and Surround feature doesn't work.


DanielRocha

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Hello!

 

Yesterday I had my first and long awaited contact with my latest Corsair headset; the HS60 Pro.

 

However, when installing and trying to change the equalization and Surround options of the iCUE software, I noticed that no changes are being applied by the program.

 

My predecessor headset was also a Corsair, but the model was VOID Pro, and during 3 years of use I never had any problems with the equalization provided by iCUE.

 

I would like to know the reason why this is happening with this model, and if there is any solution for that.

 

Although the audio is of excellent quality, I don't like standard EQ setting for this model, which makes the EQ customization by iCUE necessary.

 

Note:

 

The operating system is Windows 10 and is newly installed.

 

The iCUE software, like the S.O, is also recently installed in its latest version provided by Corsair's official website.

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  • Corsair Employee

Hi, i suggest you uninstall icue clean your registry then restart then reinstall. it sould resolve your issues with Icue

 

Great suggestion Warocheif! Below is a link that will help with the process:

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

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