auzzyboy Posted September 2, 2020 Share Posted September 2, 2020 As the title suggests the audio frequency in the advanced tab/sound settings does not save when i apply them? (see pic) I notice in game my audio cuts out and acts odd when this setting reverts itself to the 8 channel 16 bit 48000hz, however when set to 2 channel 16 bit 48000hz - dvd quality the audio is much improved. The problem is that no matter how many times i save this setting it keeps defaulting back to 8 channel 16 bit 48000hz? Anyone know how to fix this? Link to comment Share on other sites More sharing options...
auzzyboy Posted September 2, 2020 Author Share Posted September 2, 2020 should this driver be Corsair? See pic Link to comment Share on other sites More sharing options...
auzzyboy Posted September 2, 2020 Author Share Posted September 2, 2020 I notice the driver is Corsair under sound, video and game controllers but not audio inputs and outputs?? Link to comment Share on other sites More sharing options...
softgrip Posted September 2, 2020 Share Posted September 2, 2020 I have this exact problem (among other problems). It resets when the unit is turned off/on (if you check audio devices, you will see the device get removed on disconnect, and I guess reconnect adds it as a new device instead of using the old settings). Link to comment Share on other sites More sharing options...
auzzyboy Posted September 2, 2020 Author Share Posted September 2, 2020 I have this exact problem (among other problems). It resets when the unit is turned off/on (if you check audio devices, you will see the device get removed on disconnect, and I guess reconnect adds it as a new device instead of using the old settings). :sigh!: this is so lame... i have lots of issues with Corsair it seems even my Scimitar & M65 mouse buttons haven't been working correct lately?? Becoming inpatient with this brand Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted September 2, 2020 Corsair Employee Share Posted September 2, 2020 I would retest with iCUE completely closed and exited out of, also try turning off Auto Audio Respositioning in iCUE. You can also contact our support staff for additional troubleshooting steps through the following link: https://support.corsair.com/ Link to comment Share on other sites More sharing options...
auzzyboy Posted November 10, 2020 Author Share Posted November 10, 2020 Still not found a fix for this? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 11, 2020 Corsair Employee Share Posted November 11, 2020 Do you have a screen cap of your settings in iCUE? To improve the audio performance, leave the sample rate on 8 channel, and try adjusting the setting below: https://forum.corsair.com/v3/showthread.php?t=200565 Link to comment Share on other sites More sharing options...
auzzyboy Posted November 11, 2020 Author Share Posted November 11, 2020 (edited) Thanks for the reply, I had already disabled the Auto audio repositioning but have just noticed that I had only done this in some and not all created profiles (including the default profile). I have now switched this feature off on all of them and changed my sound setting to DVD quality. Ill see how it go's and update shortly:) https://drive.google.com/file/d/1Z-vM3K-PYz47sR_pr9cWT0exARYq5cKd/view?usp=sharing Edited November 11, 2020 by auzzyboy Link to comment Share on other sites More sharing options...
Messiah Complex Posted November 14, 2020 Share Posted November 14, 2020 I have the same issue. I havent found a solution yet either. It just keeps going back to 8 channel no matter what I change. I use ICUE for several devices so disabling ICUE is not a solution for me. Link to comment Share on other sites More sharing options...
auzzyboy Posted November 16, 2020 Author Share Posted November 16, 2020 I have the same issue. I havent found a solution yet either. It just keeps going back to 8 channel no matter what I change. I use ICUE for several devices so disabling ICUE is not a solution for me. I'm in the exact same boat. I feel your pain.. after trying the previously discussesd possible solution the problem is no better?:[pouts: Link to comment Share on other sites More sharing options...
Messiah Complex Posted November 17, 2020 Share Posted November 17, 2020 unfortunately the only semi solution ive found so far is using it in Wired mode. Its still switches back to 8 channel but I dont get the crazy audio issues of fuzzy sound and distorted mic(SO FAR time will tell). Im guessing its a driver issue with the wireless dongle, im going out on a limb and thinking that the dongle/driver dont support the other response frequency or try to force it and it soft crashes the driver/dongle and that cause the weird audio issues. Taking the dongle out of the loop and using wired doesnt seem to have the same issue. ALSO Important to note, Audio Auto Repositioning is OFF and in Stereo for both modes. Link to comment Share on other sites More sharing options...
auzzyboy Posted November 18, 2020 Author Share Posted November 18, 2020 unfortunately the only semi solution ive found so far is using it in Wired mode. Its still switches back to 8 channel but I dont get the crazy audio issues of fuzzy sound and distorted mic(SO FAR time will tell). Im guessing its a driver issue with the wireless dongle, im going out on a limb and thinking that the dongle/driver dont support the other response frequency or try to force it and it soft crashes the driver/dongle and that cause the weird audio issues. Taking the dongle out of the loop and using wired doesnt seem to have the same issue. ALSO Important to note, Audio Auto Repositioning is OFF and in Stereo for both modes. After reading your reply i tried mine both plugged in and not. I have always noticed stutter in game form time to time and i suspect this is the culprit! When not physically connected (on wireless) the stutter is present however once i connect via usb and reboot the game its buttery smooth:idea: Thanks you just solved an issue for me! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 19, 2020 Corsair Employee Share Posted November 19, 2020 If you enable Windows Sonic Surround with the sampling rate on 8 channel, does the audio quality improve? Link to comment Share on other sites More sharing options...
Messiah Complex Posted November 19, 2020 Share Posted November 19, 2020 personally I think Windows sonic sounds bad and was Using Dolby Atmos, but switching to either of those when the audio goes crazy does resolve half the problem. Switching to one fixes the audio problem on the speakers but does not resolve the mic sounding funny. I switch back to no surround after. The mic I usually have to close out of discord and manually change the sampling rate and then it resolve the mic side of it. This is only on wireless mode, on wired I dont seem to have these issues. though it still defaults to 8 channel. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 19, 2020 Corsair Employee Share Posted November 19, 2020 What is your mic sampling rate set to for both wired and wireless modes? These are set independent of the Output Sampling rate. Link to comment Share on other sites More sharing options...
Messiah Complex Posted November 19, 2020 Share Posted November 19, 2020 1 channel, 24 bit, 48000Hz studio quality (this is for both). I typically I have to switch it to a lower one then back when it turns high pitch. Only happens at the same time the Output sampling switches back to 8 channel when wireless. Dongle is in a 3.0 jack and its isolated from other 3.0 sources via a USB extension. All of this has been tested independently previously to eliminate problems along the line. I appears to be software related to how ICUE/Windows handles the forced switch in sampling rate. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 24, 2020 Corsair Employee Share Posted November 24, 2020 Can you all confirm which version of iCUE you are running on? Didn't realize this wasn't discussed before. 1 Link to comment Share on other sites More sharing options...
Messiah Complex Posted November 24, 2020 Share Posted November 24, 2020 Im on 3.33.246 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 24, 2020 Corsair Employee Share Posted November 24, 2020 We've since updated to iCUE 3.35.152. I'd recommend updating to the latest and see if that improves audio quality. Link to comment Share on other sites More sharing options...
auzzyboy Posted November 26, 2020 Author Share Posted November 26, 2020 I'm using iCUE 3.35.152 and its terrible. I constantly have audio delay, echo's and cant for the life of me figure out where the directional audio is coming from? Sometimes they seem to work and other times the audio just isn't rite? Is their going to be a fix for this? if not I'm going to replace them with something else because they really are that bad and i have had enough of them.. 1 Link to comment Share on other sites More sharing options...
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