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RGB not working on pump


cheyse
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Hello i have a h100i cooler and have had issues where the rgb on the pump is not lighting up but on the icue software it shows it lighting up and have the option to change the colors. This is my second one I sent back my first one thinking maybe it was a defect but I'm having the same issue with the new one. I have a thermaltake smart 600w psu and I think that may have something to do with it. Any help would be appreciated, thank you.
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It's likely that your PSU's SATA power cables don't feature the necessary pins to fully power the cooler. Current coolers require the 3.3v line (this should only effect lighting, other features of the cooler should still work).

 

https://help.corsair.com/hc/en-us/articles/360045075191-What-to-do-if-your-iCUE-enabled-cooler-does-not-light-up

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