New Icue ****ed my computer don't download

[Blackholes]

Today I updated my icue and it ****ed up my computer I had to do a recovery in order to fix the issue do not update

[Jr5]

Same thing here with the previous version, but I had aura for my strix card installed(the one for the video card, not the regular one) They added asus video cards rgb support but since they dont release update notes anymore.... Once I uninstalled the asus aura video card software I was able to install the new icue without issues(had the same bluescreen).

https://forum.corsair.com/v3/showthread.php?t=198338

[Blackholes]

Same thing here with the previous version, but I had aura for my strix card installed(the one for the video card, not the regular one) They added asus video cards rgb support but since they dont release update notes anymore.... Once I uninstalled the asus aura video card software I was able to install the new icue without issues(had the same bluescreen).

https://forum.corsair.com/v3/showthread.php?t=198338

 

I have to reinstall windows maybe because of this god awful update whoever did this update should apologize

[LeDoyen]

Seems you're not the only one. there's definitely something going on with this update..

https://forum.corsair.com/v3/showthread.php?t=199561

[MaGiieN]

Same thing here with the previous version, but I had aura for my strix card installed(the one for the video card, not the regular one) t=198338"]https://forum.corsair.com/v3/showthread.php?t=198338[/url]

As for me I have regular ASUS Aura installed (v1.07.57) and I didn't have any bluescreen issues with v31.81.

Maybe they added something new in v32.80 that conflicts with ASUS Aura and causes BSOD. Anyway they should have made a warning that iCue can not be installed alongside with ASUS Aura.

[Blackholes]

As for me I have regular ASUS Aura installed (v1.07.57) and I didn't have any bluescreen issues with v31.81.

Maybe they added something new in v32.80 that conflicts with ASUS Aura and causes BSOD. Anyway they should have made a warning that iCue can not be installed alongside with ASUS Aura.

 

Yes, indeed I have a regular computer I have no clue why I got this blue screen of death.

Not so long ago reinstalled Windows now I'm forced to do it again and it will cost me a lot of time reinstalling everything again not mention setting up my World of Warcraft addons and Warships mods.

I hope they don't come up with lame excuses it's because of COVID-19 they could have simply delayed the update if it wasn't good enough.

[MaGiieN]

Not so long ago reinstalled Windows now I'm forced to do it again

Bad luck for you, I agree. Reinstalling windows, every app and driver is a pain in the ***, that's why I perefer to do it as a last resort.

But why wouldn't you use a system restore utility? It's the most simple way to fix unnecessary changes to PC and takes 10 minutes at max.

[Greybeard]

I've seen this pop up a few times already and it seems that iCUE and Aura sync doesnt play well together, especially now that I think aura sync is no longer getting any updates.

 

iCUE and Armoury crate on the other hand seems pretty stable.

[Blackholes]

Bad luck for you, I agree. Reinstalling windows, every app and driver is a pain in the ***, that's why I perefer to do it as a last resort.

But why wouldn't you use a system restore utility? It's the most simple way to fix unnecessary changes to PC and takes 10 minutes at max.

 

My Corsair Headset, Keyboard, and mouse it's working properly anymore after I did the system recovery I have reinstall windows regardless.

I have yet to hear from the customer supports reply and I'm very disappointed in this update.

And as Healer having to set up everything exactly the way I want it will take a lot of time:(:

[Blackholes]

Ness (Corsair)

Sep 4, 2020, 10:31 AM PDT

Hello,

 

Can you let me know if you are able to boot? Please check to see if you still crash with iCUE uninstalled before doing the following step.

 

If so, try this clean install:

1. Open your computer's Control Panel.

2. Open the Programs and Features options.

3. Select Corsair Utility Engine in the list, and then select Uninstall.

4. Press Window Key + R to open the Run command.

5. Type %appdata% and press Enter.

6. Delete any Corsair folders in the window that pops up.

7. Return to the Run window and type %localappdata%.

8. Delete any Corsair folders in the window that pops up.

9. Open File Explorer and navigate to C:\Program Files (x86)\.

10. Delete any Corsair folders in that folder.

11. Type Regedit in the Run window and then click OK.

12. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.

13. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.

14. Restart your computer.

15. Download http://downloads.corsair.com/Files/CUE/iCUESetup_3.30.97_release.msi

Technical Support - Corsair Components

https://help.corsair.com/hc/en-us

 

Yesterday I got a email from costumer support this seem to have resolved the issue.

I didn't lose my macro's or keystrokes that I previously configured threw iCUE