Spork890 Posted August 30, 2020 Share Posted August 30, 2020 (edited) Just got the keyboard a couple days ago. Everything was working fine but now there are no lights on, iCUE doesn't recognize it. I've tried everything from soft resetting it to hard resetting it. Don't know what to do with this junk. Tried it on my laptop and the computer still doesn't recognize it. Device descriptor failed Edited August 30, 2020 by Spork890 Link to comment Share on other sites More sharing options...
bassfisher6522 Posted August 30, 2020 Share Posted August 30, 2020 I've tried everything from soft resetting it to hard resetting it. What does that actual mean? What did you reset? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted August 31, 2020 Corsair Employee Share Posted August 31, 2020 We would recommend you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
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