Jump to content
Corsair Community

RMA return is a different model?


Rhyagelle
 Share

Recommended Posts

Hello,

 

I bought a Corsair mouse new off Amazon. About 8 months or so into that purchase, the wheel stopped working right. I RMA'd it and got another mouse. 8 months later, the wheel stopped working again. The exact same thing. I sent it in via RMA again but this time it says the product ID is different. CH-9300011-WW/RF, to be exact.

 

What is this? I'm assuming its either a downgraded model or a refurbished unit, but I don't know. Is it typical for the later to occur, to send refurbished units in replacement?

 

Thank you,

Link to comment
Share on other sites

  • 2 weeks later...
 Share

×
×
  • Create New...