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RGB leds go faulty


Louiscar
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I'm getting increasingly concerned with this keyboard which I've had for a few months and has begun to display RGB light faults.

 

Here are some details:

(and btw it seems this fault developed after playing 2 game which use the SDK Farcry 5/ND and Division 2 but may be a coincidence)

 

1) These keys all flicker when the colour chosen is GREEN or near green. The keys flicker between yellow and orange.

2) Keys do not flicker on other steady colours but the colours are wrong.

 

3) Setting all keys to static colour gives following results:

WHITE : Affected keys = PINK

YELLOW: Affected keys = ORANGE

CYAN: Affected keys = LILAC /PINK

RED: Affected keys = RED

 

Further more I notice some abnormal behaviour of some keys which aren't showing wrong colors :

 

Setting some single keys to on colour - other keys which are set to off will flash and flicker.

2 examples.

 

Set F to green : G & H Flash on off constantly

Set C to green : SHIFT, \| , Z, X , ALT GR, Right WIN all Flash constantly

Several other keys have similar reactions including the ones I mention in the original post - Any of those that are set singly will make all the others flash. Too many others to mention. But is shows an electrical connectivity from one key to another or a bunch of others.

 

I raised a ticket and it appears an RMA is being arranged but another couple of sessions of Division 2 and today lo and behold another range of keys went duff on me. F1 through F8.

 

No amount of resetting hard / soft will clear any of it. The faults are indeed permanent.

 

This is really concerning that the quality of this keyboard is less than stellar for the price charged and after all we buy mechanical keyboards for reliability and longevity. It has been a matter of months to end up with this problem on my keyboard.

 

However, I am beginning to suspect this may have been exacerbated by the games in question using the SDK even though there is no real logic to that so I'm poking around trying to find out other people's experience and how often this happens.

 

Searches reveal that this does happen frequently given the reports in forums but how common it really is I am not sure. The reports seem to be with different models too eg. K70. etc.

 

Does anyone have more experience of light to shed on the matter. I am a bit worried that the replacement will just go the same way if this one has so easily succumbed to this problem in such a short time.

 

My keyboard is the fast cherry version ( are these keys more susceptible than others perhaps?)

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I think this may be helpful to you to help out testing to see if some key have defective rgb channels.

 

https://forum.corsair.com/v3/showpost.php?p=1048922&postcount=3

 

Also I suspect some of the keyboards get rgb issues like this due to the rgb in them getting too hot and not having enough ventilation as while rgb have a long lifespan heat can kill them fairly quickly.

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@Filmore Graves

Not sure about getting hot or how they would deem to be "too hot". I would imagine that they should be designed to operate at the necessary heat to allow them to give light appropriately.

 

Amazing now how this keyboard is fast failing. Since writing my OP now the following have lost their green channel:

 

All now on the Numb pad -- Num, /, 3 and 0 with PGU about to go as it's flickering wildly when all keys set to white.

 

EDIT: I note there is a "degree" of failure perhaps insiduous. The above keys when all keys set to green are a light yellow whereas all the other ones mentioned apart from LEFT WIN and LEFT ALT are much darker redish / orange .

 

With this kind of systematic failure I'd begin to suspect a failing circuit or chip as it seems to me unlikely that so many RGB lights will fail like this one by one.

If it were actually the light itself it wouldn't be so bad if they could be replaced but I suspect they are integral to the key housing.

 

I'm guessing in a week or so most of the keyboard will be affected at this rate.

 

Thanks for the link - the person you were replying to mirrors my worst fears, that this is a common problem and WILL seemingly happen to most if not all these keyboards which is unacceptable given the price of this thing.

 

 

@ Corsair Notepad.

 

Yes, already created a ticket as originally mentioned.

This thread was to try to find out a little more about this problem and how common or uncommon it is and any logical reasons for this kind of catastrophic failure.

Edited by Louiscar
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@Filmore Graves

...snip...

 

Thanks for the link - the person you were replying to mirrors my worst fears, that this is a common problem and WILL seemingly happen to most if not all these keyboards which is unacceptable given the price of this thing.

 

 

...snip...

 

Aye I understand how paying for something that should be a premium product and then running into issues like this is frustrating to say the least.

 

I hope you get this sorted out and when it is you come lets us know what happened/what the issue is.

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Aye I understand how paying for something that should be a premium product and then running into issues like this is frustrating to say the least.

 

I hope you get this sorted out and when it is you come lets us know what happened/what the issue is.

 

(3 more keys gone today)

 

Yes .. actually thinking about what you wrote in the other thread I'd expect if green channel is dead then as you suggested the affected keys should actually go black instead of pink / orange or whatever.

 

As for "what the issue is" frankly I don't think I'll get an answer from Corsair as to my query about their own findings and frequency of problems pointing some threads out to them and my concerns that, as others have found, these boards are destined to go the same way.

 

 

They've agreed to replace it and I will send off in the next day or so and if they do answer my query I'll report it here.

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I'm getting increasingly concerned with this keyboard which I've had for a few months and has begun to display RGB light faults.

 

Here are some details:

(and btw it seems this fault developed after playing 2 game which use the SDK Farcry 5/ND and Division 2 but may be a coincidence)

 

1) These keys all flicker when the colour chosen is GREEN or near green. The keys flicker between yellow and orange.

2) Keys do not flicker on other steady colours but the colours are wrong.

 

3) Setting all keys to static colour gives following results:

WHITE : Affected keys = PINK

YELLOW: Affected keys = ORANGE

CYAN: Affected keys = LILAC /PINK

RED: Affected keys = RED

 

Further more I notice some abnormal behaviour of some keys which aren't showing wrong colors :

 

Setting some single keys to on colour - other keys which are set to off will flash and flicker.

2 examples.

 

Set F to green : G & H Flash on off constantly

Set C to green : SHIFT, \| , Z, X , ALT GR, Right WIN all Flash constantly

Several other keys have similar reactions including the ones I mention in the original post - Any of those that are set singly will make all the others flash. Too many others to mention. But is shows an electrical connectivity from one key to another or a bunch of others.

 

I raised a ticket and it appears an RMA is being arranged but another couple of sessions of Division 2 and today lo and behold another range of keys went duff on me. F1 through F8.

 

No amount of resetting hard / soft will clear any of it. The faults are indeed permanent.

 

This is really concerning that the quality of this keyboard is less than stellar for the price charged and after all we buy mechanical keyboards for reliability and longevity. It has been a matter of months to end up with this problem on my keyboard.

 

However, I am beginning to suspect this may have been exacerbated by the games in question using the SDK even though there is no real logic to that so I'm poking around trying to find out other people's experience and how often this happens.

 

Searches reveal that this does happen frequently given the reports in forums but how common it really is I am not sure. The reports seem to be with different models too eg. K70. etc.

 

Does anyone have more experience of light to shed on the matter. I am a bit worried that the replacement will just go the same way if this one has so easily succumbed to this problem in such a short time.

 

My keyboard is the fast cherry version ( are these keys more susceptible than others perhaps?)

 

wow....

i just posted something that happen to me this morning!!!

i had few static white lights and my keyboard suddenly went weird turning on some keys and blinking red...

then i tried changing colors and etc.. and i keep getting weird colors, endless blinks and i honestly have no idea what to do.

my post:

https://forum.corsair.com/forums/showthread.php?t=199497

 

how your issue got solved?

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I'm getting increasingly concerned with this keyboard which I've had for a few months and has begun to display RGB light faults.

 

Here are some details:

(and btw it seems this fault developed after playing 2 game which use the SDK Farcry 5/ND and Division 2 but may be a coincidence)

 

1) These keys all flicker when the colour chosen is GREEN or near green. The keys flicker between yellow and orange.

2) Keys do not flicker on other steady colours but the colours are wrong.

 

3) Setting all keys to static colour gives following results:

WHITE : Affected keys = PINK

YELLOW: Affected keys = ORANGE

CYAN: Affected keys = LILAC /PINK

RED: Affected keys = RED

 

Further more I notice some abnormal behaviour of some keys which aren't showing wrong colors :

 

Setting some single keys to on colour - other keys which are set to off will flash and flicker.

2 examples.

 

Set F to green : G & H Flash on off constantly

Set C to green : SHIFT, \| , Z, X , ALT GR, Right WIN all Flash constantly

Several other keys have similar reactions including the ones I mention in the original post - Any of those that are set singly will make all the others flash. Too many others to mention. But is shows an electrical connectivity from one key to another or a bunch of others.

 

I raised a ticket and it appears an RMA is being arranged but another couple of sessions of Division 2 and today lo and behold another range of keys went duff on me. F1 through F8.

 

No amount of resetting hard / soft will clear any of it. The faults are indeed permanent.

 

This is really concerning that the quality of this keyboard is less than stellar for the price charged and after all we buy mechanical keyboards for reliability and longevity. It has been a matter of months to end up with this problem on my keyboard.

 

However, I am beginning to suspect this may have been exacerbated by the games in question using the SDK even though there is no real logic to that so I'm poking around trying to find out other people's experience and how often this happens.

 

Searches reveal that this does happen frequently given the reports in forums but how common it really is I am not sure. The reports seem to be with different models too eg. K70. etc.

 

Does anyone have more experience of light to shed on the matter. I am a bit worried that the replacement will just go the same way if this one has so easily succumbed to this problem in such a short time.

 

My keyboard is the fast cherry version ( are these keys more susceptible than others perhaps?)

 

 

[ame]

[/ame]

 

i just recorded almost 10 mins of me trying different keys...

WTH...

i didnt play any game past week.

before i went to bed i was busy studying online and nothing involving any game\update\install\uninstall...

few days ago i had windows update if this is any help...

 

my pc specs:

 

Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i7 4770 @ 3.40GHz

Haswell 22nm Technology

RAM

16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)

Motherboard

ASUSTeK COMPUTER INC. Z87-K (SOCKET 1150)

Graphics

2460G4 (1920x1080@60Hz)

4095MB NVIDIA GeForce GTX 970 (EVGA)

Storage

953GB Samsung SSD 850 PRO 1TB (SATA (SSD))

1863GB Western Digital WDC WD2003FZEX-00SRLA0 (SATA )

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wow....

i just posted something that happen to me this morning!!!

i had few static white lights and my keyboard suddenly went weird turning on some keys and blinking red...

then i tried changing colors and etc.. and i keep getting weird colors, endless blinks and i honestly have no idea what to do.

my post:

https://forum.corsair.com/forums/showthread.php?t=199497

 

how your issue got solved?

Hi Angardia,

 

From what I see your problem is slightly different. You seem to have a constant flickering of certain batches of keys where as mine only seems to flicker after trying to force the keys to use green (so it seems). The flickering will eventually settle down in my case but the affected keys will never display green ever again. With the flickering for instance - when I switch my keys to display green those duff keys will flicker for a few seconds then stop but display orange or yellow.

 

Your problem appears to be something odd going on in the circuitry and you should try a factory reset to see if it fixes it. There is a soft and a hard reset so try both.

 

My issue will be solved by RMA as it has proved to be a catastrophic failure of some kind (either with circuitry or the RGB lights themselves) although I'm having a problem believing that each light that goes duff almost daily is the RGB led dying - it would be a real coincidence that they are going bad one by one without something causing this issue.

 

The best thing you can do is do the resets and see if that fixes the problem - try to leave ICUE out of the equation and if possible plug it into another computer - if none of those actions changes or fixes the issue then it's going to have to be an RMA like mine.

 

Edit: I see from your other post you have tried reset. It has to be a fault methinks (controller chip?).

Edited by Louiscar
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