I need an RMA - Failed Module

[drogers]

The purpose of this post is to request an RMA per the instructions on the Corsair Web site.

 

I am very sure one of the two Corsair PC 3200 RAM modules that I have been running since last Fall has failed. I am sure it failed because I tested it by swapping it with the other (good) module twice. I concluded the repeated Blue Screens of Death I was getting were because of the module having failed. Also, the repeated and somewhat random error messages indicated a RAM problem, particularly a message that advised the CPU had encountered a physical error. My computer runs perfectly now, and has run perfectly for a couple of weeks since I took the failed RAM module out of the system. I swapped it back in today, for one final test, and got a Blue Screen of Death just after boot. That finalized it. I put the good module back in, took the failed one out, and my machine is running perfectly again.

 

The task force I work with bought about 40 of these modules last fall and I think this is the only one that has failed.

 

The module is:

 

Corsair PC3200

CM72SD1024RLP-3200/M

0426070-0

PC3200R-3330-Z1

 

Please provide me with an RMA number.

 

Thank you very much - dwr

 

Dale Rogers

Rogers Forensic Services

Sacramento County Sheriffs Office

Sacramento Valley Hi-Tech Crimes Task Force

4510 Orange Grove Ave

Sacramento, CA 95841

drogers@sachitechcops.org

http://www.sachitechcops.org

(916) 874-3088 FAX 3006

[RAM GUY]

Please follow the directions under "I think I have a bad module" under this forum or if you have trouble, Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Rma@corsairmemory.com.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to warranty@corsairmemory.com and we will help to resolve it.