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I need an RMA - Failed Module


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The purpose of this post is to request an RMA per the instructions on the Corsair Web site.


I am very sure one of the two Corsair PC 3200 RAM modules that I have been running since last Fall has failed. I am sure it failed because I tested it by swapping it with the other (good) module twice. I concluded the repeated Blue Screens of Death I was getting were because of the module having failed. Also, the repeated and somewhat random error messages indicated a RAM problem, particularly a message that advised the CPU had encountered a physical error. My computer runs perfectly now, and has run perfectly for a couple of weeks since I took the failed RAM module out of the system. I swapped it back in today, for one final test, and got a Blue Screen of Death just after boot. That finalized it. I put the good module back in, took the failed one out, and my machine is running perfectly again.


The task force I work with bought about 40 of these modules last fall and I think this is the only one that has failed.


The module is:


Corsair PC3200





Please provide me with an RMA number.


Thank you very much - dwr


Dale Rogers

Rogers Forensic Services

Sacramento County Sheriffs Office

Sacramento Valley Hi-Tech Crimes Task Force

4510 Orange Grove Ave

Sacramento, CA 95841



(916) 874-3088 FAX 3006

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  • Corsair Employees

Please follow the directions under "I think I have a bad module" under this forum or if you have trouble, Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Rma@corsairmemory.com.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to warranty@corsairmemory.com and we will help to resolve it.

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