Rau Posted August 21, 2020 Share Posted August 21, 2020 I have a Corsair One Pro s/n 0001194403951, BIOS vsn 4.C1. Windows update offers me Windows 10 version 2004. However, the update repeatedly fails, undoes changes made and leaves me on vsn 1909. The Windows Update History reports error 0xc1900101. The update has failed previously when I was running Corsair Link. I subsequently installed iCue, and then removed Corsair Link. A subsequent attempt at the Windows update failed in the same manner (same error code). How do I resolve this? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted August 26, 2020 Corsair Employee Share Posted August 26, 2020 Hmm, can you try running the update with the least amount of USB devices connected? Say, just your mouse and keyboard, no other devices connected (even hubs). Sometimes, having too many devices connected can cause driver conflicts when the update is installing and could cause it to stop and revert. Link to comment Share on other sites More sharing options...
warlordnik Posted August 30, 2020 Share Posted August 30, 2020 I have a Corsair One Pro s/n 0001194403951, BIOS vsn 4.C1. Windows update offers me Windows 10 version 2004. However, the update repeatedly fails, undoes changes made and leaves me on vsn 1909. The Windows Update History reports error 0xc1900101. The update has failed previously when I was running Corsair Link. I subsequently installed iCue, and then removed Corsair Link. A subsequent attempt at the Windows update failed in the same manner (same error code). How do I resolve this? I found the issue with the BSOD for gen 1 Corsair Ones - it's Corsair Link. It utilizes a CPU-Z driver that produces a page error during the Win 10 2004 update. If you've been getting "cpuz141_x64.sys PAGE_FAULT_IN_NONPAGED_AREA" error on your BSOD, like I did, then do the following: Uninstall Corsair Link including the config files. In fact, uninstall all 3rd party HW monitoring software. *I know deleting CL is a risk for heating but just don't game without it* Run the Win 10 2004 update. It worked for me and pushed me thru the 80% install barrier during the 3rd reboot. Then reinstall Corsair Link for your Gen 1 Corsair One. Link to comment Share on other sites More sharing options...
zguy85 Posted August 30, 2020 Share Posted August 30, 2020 Good find Warlordnik, thanks for being able to get us the answer. Link to comment Share on other sites More sharing options...
Rau Posted September 5, 2020 Author Share Posted September 5, 2020 (edited) I found the issue with the BSOD for gen 1 Corsair Ones - it's Corsair Link. It utilizes a CPU-Z driver that produces a page error during the Win 10 2004 update. If you've been getting "cpuz141_x64.sys PAGE_FAULT_IN_NONPAGED_AREA" error on your BSOD, like I did, then do the following: Uninstall Corsair Link including the config files. In fact, uninstall all 3rd party HW monitoring software. *I know deleting CL is a risk for heating but just don't game without it* Run the Win 10 2004 update. It worked for me and pushed me thru the 80% install barrier during the 3rd reboot. Then reinstall Corsair Link for your Gen 1 Corsair One. Nothing appears to suggest that that particular error is occurring. No information is provided by Windows at all as to why the update fails other than "Last failed install attempt on [date] - 0xc1900101. Also, I am not running Corsair Link anymore, I'm running iCUE. As I understand it, iCUE provides same functionality as Corsair Link - meaning if I have iCUE I don't need Corsair Link - is that right? Changing to iCUE seems to make no difference to the failure mode. However - I do have CPU-z (v1.93.0 dated August 2020) installed. So, I removed that, unplugged USB devices other than mouse and keyboard, repeated the install of Win10 2004 and it still fails. All failures occur at about the same point - after the 2nd restart (the first restart is manually initiated, then the second is automatic) about as progress reaches 28%. At failure, the screen goes black, and the machine restarts, and large text reports that it's undoing changes etc. Edited September 5, 2020 by Rau Link to comment Share on other sites More sharing options...
Waterman Posted September 26, 2020 Share Posted September 26, 2020 I can't update to Win 10 2004, I am not sure what to do? Can someone help? I have a Corsair from late 2017, 1080ti. Link to comment Share on other sites More sharing options...
zguy85 Posted September 26, 2020 Share Posted September 26, 2020 Waterman, looks like Warlordnik found the answer above. Try this Uninstall Corsair Link including the config files. In fact, uninstall all 3rd party HW monitoring software. *I know deleting CL is a risk for heating but just don't game without it* Run the Win 10 2004 update. It worked for me and pushed me thru the 80% install barrier during the 3rd reboot. Then reinstall Corsair Link for your Gen 1 Corsair One. Link to comment Share on other sites More sharing options...
Waterman Posted September 29, 2020 Share Posted September 29, 2020 Where do I find Corsair Link to re-install? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted September 29, 2020 Corsair Employee Share Posted September 29, 2020 Where do I find Corsair Link to re-install? You can find the link in this post: https://forum.corsair.com/v3/showthread.php?t=175259 Link to comment Share on other sites More sharing options...
Waterman Posted October 2, 2020 Share Posted October 2, 2020 You can find the link in this post: https://forum.corsair.com/v3/showthread.php?t=175259 Thanks, it worked. Just curious, is Corsair Link necessary to make the PC function normally? Do I really need it? Link to comment Share on other sites More sharing options...
zguy85 Posted October 2, 2020 Share Posted October 2, 2020 I would say yes, because it interfaces with the custom Corsair Bios on the MOBO and directly controls your fan / pump speeds. Without it you could burn up your GPU/CPU potentially. If I'm wrong or if there is a work around someone call me out, but that's how I understand it. Link to comment Share on other sites More sharing options...
Waterman Posted November 15, 2020 Share Posted November 15, 2020 You can find the link in this post: https://forum.corsair.com/v3/showthread.php?t=175259 the link inside is not working Link to comment Share on other sites More sharing options...
b3mach Posted November 17, 2020 Share Posted November 17, 2020 Hi all, I'm having a similar problem as OP but more worse off. I'm not the most technical person so forgive me if I sound like a newb. I believe my Corsair updated Windows 2004 in the background but didn't install. I made a mistake by doing a Windows full reset whilst reinstalling Windows. Now when its wiped the machine and goes onto the stage of reinstalling Windows it brings up the blue screen with the PAGE_FAULT_IN_NONPAGED_AREA / cpuz141_x64.sys error. I can't log back into my account as its now been wiped. I've tried to delete the Corsair Link in safe mode but no luck. Can a kind soul advise on the steps I would need to take to fix my machine? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted November 24, 2020 Corsair Employee Share Posted November 24, 2020 the link inside is not working Updated link: http://downloads.corsair.com/Files/Corsair-One/CorsairOne_CorsairLink_08092017.zip Hi all, I'm having a similar problem as OP but more worse off. I'm not the most technical person so forgive me if I sound like a newb. I believe my Corsair updated Windows 2004 in the background but didn't install. I made a mistake by doing a Windows full reset whilst reinstalling Windows. Now when its wiped the machine and goes onto the stage of reinstalling Windows it brings up the blue screen with the PAGE_FAULT_IN_NONPAGED_AREA / cpuz141_x64.sys error. I can't log back into my account as its now been wiped. I've tried to delete the Corsair Link in safe mode but no luck. Can a kind soul advise on the steps I would need to take to fix my machine? We'll need you to contact our support staff for the appropriate steps needed to resolve this issue. Please contact our support team through the portal below: https://support.corsair.com/ Link to comment Share on other sites More sharing options...
Queeg Posted December 8, 2020 Share Posted December 8, 2020 FYI: https://www.foxbusiness.com/technology/microsoft-windows-10-breaking-pcs https://www.techradar.com/news/disastrous-windows-10-update-is-breaking-some-pcs Link to comment Share on other sites More sharing options...
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