uscool Posted August 19, 2020 Share Posted August 19, 2020 Hi, had this issue even since I bought probably over 3 years and its annoying most of my system is Corsair Corsair 570x case HX1000i PSU 6x HD120 fans 2 are on the H100i V2 AIO Commander Pro K55 Keyboard M65 Pro RGB Mouse Vengeance RGB Pro 3600 16GB the fan speed adjusting works when i first start gaming they spin faster when system heats up but randomly the monitoring just freezes looking in ICUE the fans just keep on spinning where it froze usually is while gaming so going at high speed I have to press restart - restart ICUE service for the monitoring to work again and fans adjust properly again what is causing this ? Thanks Link to comment Share on other sites More sharing options...
uscool Posted August 20, 2020 Author Share Posted August 20, 2020 No response ? I created log if that would help pin point whats causing it ? Thanks Link to comment Share on other sites More sharing options...
LeDoyen Posted August 20, 2020 Share Posted August 20, 2020 Maybe look if you don't have another monitoring software running in the background, like HWinfo, HWmonitor etc.. When they try to read corsair sensors, it causes all sorts of troubles with iCue. Link to comment Share on other sites More sharing options...
uscool Posted August 21, 2020 Author Share Posted August 21, 2020 Maybe look if you don't have another monitoring software running in the background, like HWinfo, HWmonitor etc.. When they try to read corsair sensors, it causes all sorts of troubles with iCue. Thanks I do use GPUz and RiveTuner will test without them Link to comment Share on other sites More sharing options...
c-attack Posted August 21, 2020 Share Posted August 21, 2020 Neither of those should cause an issue since they don't poll Corsair hardware. It appears as if iCUE is crashing during gaming. A GPU driver crash or momentary hang will do that, although it's usually noticeable on the user end. You also can try unchecking the SDK option in the iCUE settings if there are any games using it. Is there any pattern to the games? Only Steam games? Origin? Controller based games? Link to comment Share on other sites More sharing options...
uscool Posted August 26, 2020 Author Share Posted August 26, 2020 Neither of those should cause an issue since they don't poll Corsair hardware. It appears as if iCUE is crashing during gaming. A GPU driver crash or momentary hang will do that, although it's usually noticeable on the user end. You also can try unchecking the SDK option in the iCUE settings if there are any games using it. Is there any pattern to the games? Only Steam games? Origin? Controller based games? Not using GPUz or any monitoring software still gives issue , will test with SDK unchecked AMD would give notification if GPU driver crash its happened in steam games / epic etc currently playing Rogue Company with Xbox Controller When I was setting the fan profile I used Intel Burn test to stress the CPU so could monitor the temps and rpm even after 1 hour and never had the same issue If I cant solve this I will move away from ICUE for Fan control when upgrading to new board will use 3 pin rgb fan and PWN support within the board with splitters and get another brand AIO this problem has been going on for years Thanks Link to comment Share on other sites More sharing options...
uscool Posted August 26, 2020 Author Share Posted August 26, 2020 ICUE just froze doing some stress testing on the CPU did it twice had to restart ICUE Also in Bios I disabled all the fan control and also tried it on with DC which gives false reading for RPM in icue with PWN it gives proper rpm but still icue freezes Maybe its my motherboard not compatible ? conflicts wit temp sensor ? Asus VIII Hero Maybe Reinstalling windows which I dont really want to do Link to comment Share on other sites More sharing options...
c-attack Posted August 26, 2020 Share Posted August 26, 2020 BIOS fan control settings should have no effect on CUE's desktop level operation. Your H100i v2 needs a full 12v and it draws it's power from the header. Make sure it stays at 100%, either on PWM or "Full Speed" in the Q-Fan control. It's not your motherboard and there are a lot of us using Asus. Unfortunately, it's not clear what is happening so I don't have a next step to suggest. However, re-installing Windows might be a bit extreme at this point. That's a lot of work without guarantee of success. CUE does appear to be crashing. Go to the Settings and check the box for 'debug logging'. That will capture the crashes and hopefully give you some logs to pass to Corsair. Link to comment Share on other sites More sharing options...
uscool Posted August 27, 2020 Author Share Posted August 27, 2020 BIOS fan control settings should have no effect on CUE's desktop level operation. Your H100i v2 needs a full 12v and it draws it's power from the header. Make sure it stays at 100%, either on PWM or "Full Speed" in the Q-Fan control. It's not your motherboard and there are a lot of us using Asus. Unfortunately, it's not clear what is happening so I don't have a next step to suggest. However, re-installing Windows might be a bit extreme at this point. That's a lot of work without guarantee of success. CUE does appear to be crashing. Go to the Settings and check the box for 'debug logging'. That will capture the crashes and hopefully give you some logs to pass to Corsair. So I enabled PWM in Bios for CPU header was set to disabled and also SDK unchecked in icue and its been fine the 3 times Ive played but will test longer Thanks Link to comment Share on other sites More sharing options...
c-attack Posted August 27, 2020 Share Posted August 27, 2020 "Disabled" was fine. Asus uses two different language terms depending on whether you are in the "E-Z BIOS" or the Advanced BIOS. In the EZ-Bios, locked at 12v is referred to as "full speed". In the Advanced BIOS, it is referred to as disabled. They are the same and linked, so changing one changes the other. PWM effectively does the same thing by forcing it to 12v all the time, but the difference is it's not locked that way. There are other motherboard features that can override it if they are engaged. Link to comment Share on other sites More sharing options...
uscool Posted August 29, 2020 Author Share Posted August 29, 2020 Still happening , even moved the connection to another USB internal header dont know what else is left to try been suffering with this issue even since I bought it and this is few years now when I upgrade next just will move away from using any Corsair products for fan control and get different brand AIO and use onboard connections on motherboard for PWN and RGB control using splitter hubs Link to comment Share on other sites More sharing options...
uscool Posted August 30, 2020 Author Share Posted August 30, 2020 (edited) "Disabled" was fine. Asus uses two different language terms depending on whether you are in the "E-Z BIOS" or the Advanced BIOS. In the EZ-Bios, locked at 12v is referred to as "full speed". In the Advanced BIOS, it is referred to as disabled. They are the same and linked, so changing one changes the other. PWM effectively does the same thing by forcing it to 12v all the time, but the difference is it's not locked that way. There are other motherboard features that can override it if they are engaged. I found this one of the replies Yeah, eventually the tech support guys decided it was the h100iv2. Ended up doing an rma on it and replaced it with the h100i pro. The problem disappeared and its been working great since. I'm a few versions behind on updating icue though, it's been working so well that I'd hate to update and change that lol. Also saw few other posts on reddit and what I see in common they also use H100i V2 , Sadly I dont have another CPU cooler I can try so could see if the case fans which are controlled by ICUE still get the issue So what do I do cant RMA the H100i V2 now can i ? Edited August 30, 2020 by uscool Link to comment Share on other sites More sharing options...
uscool Posted August 30, 2020 Author Share Posted August 30, 2020 This is so annoying I searched when I first posted about the issue it was in 2018, I didnt game much so didnt annoy me as much now started to game more just is annoying Close to buying different Brand AIO and go from there and start the move away from ICUE for fan control Link to comment Share on other sites More sharing options...
uscool Posted September 5, 2020 Author Share Posted September 5, 2020 "Disabled" was fine. Asus uses two different language terms depending on whether you are in the "E-Z BIOS" or the Advanced BIOS. In the EZ-Bios, locked at 12v is referred to as "full speed". In the Advanced BIOS, it is referred to as disabled. They are the same and linked, so changing one changes the other. PWM effectively does the same thing by forcing it to 12v all the time, but the difference is it's not locked that way. There are other motherboard features that can override it if they are engaged. Hi, so I took out the H100i V2 AIO and havent had the same issue since the case fans are controlled by ICUE and so far no issues but will test longer to be sure Looks like some issue with H100i V2 after reading this from another person Yeah, eventually the tech support guys decided it was the h100iv2. Ended up doing an rma on it and replaced it with the h100i pro. The problem disappeared and its been working great since. I'm a few versions behind on updating icue though, it's been working so well that I'd hate to update and change that lol. Thanks Link to comment Share on other sites More sharing options...
uscool Posted September 8, 2020 Author Share Posted September 8, 2020 still no issues after few days so safe to say H100i V2 was the cause , finally after 2 years dont have this issue Link to comment Share on other sites More sharing options...
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