neomikin Posted August 16, 2020 Share Posted August 16, 2020 (edited) SOLVED: I ended up deleting all the plugins (as suggested in another forum), and this seemed to solve my problem. I cannot seem to get iCUE to launch. My PC is very old and currently running on Windows 7 Professional 64-bit (6.1, Build 7601). I have not used anything more extensive than Google Chrome and Discord during this whole experience. I originally was having and issue where only 2 buttons on my keyboard were lighting up, and my preset lighting pattern wasn't appearing in iCUE at all. In attempts to fix that, I updated all of iCUE to 3.31.81.0. My PC was slow on the download and seemed to have a problem somewhere along the way. I ended up uninstalling iCUE through my PC's unistaller which brought up an iCUE installer. I then restarted and redownloaded 3.31.81.0. I believe I restarted again and have yet to successfully open iCUE as I immediately get a prompt saying "iCUE has stopped working." Any help would be greatly appreciated. I don't know too much about computers, so please put things as if you were talking to your (hip) grandmother. Here is the event log: Faulting application name: iCUE.exe, version: 3.31.81.0, time stamp: 0x5f0c5b70 Faulting module name: Qt5Core.dll, version: 5.14.2.0, time stamp: 0x5e7dfb32 Exception code: 0xc0000005 Fault offset: 0x0019cf4e Faulting process id: 0x5184 Faulting application start time: 0x01d673ad11a387d5 Faulting application path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe Faulting module path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\Qt5Core.dll Report Id: 52e38c93-dfa0-11ea-9d90-e0699545de39 Edited August 16, 2020 by neomikin Solved issue Link to comment Share on other sites More sharing options...
DevBiker Posted August 16, 2020 Share Posted August 16, 2020 This usually happens due to corrupt profiles. I'm curious, however, about deleting the plugins. What are your system specs? Link to comment Share on other sites More sharing options...
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