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Corsair Void Pro Not Connecting Or Turning On


CursedReborn

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I've had issues with this headset for the last 9 months, i ordered it for my birthday and have had issues with it connecting ever since, i haven't touched the headset in a few months cause im pretty sure its just bricked.

 

I've tried resetting the dongle and it still doesnt connect, I've searched through tons of pages to try to find a solution but none of it worked,

 

Leaving the dongle plugged into my computer randomly turns off my keyboard and mouse out of nowhere.

If i plug in the dongle and headset to try to update the firmware, I hold down the power button to turn it on, i hear a long beep and it turns on and off immediately. In ICUE it just shows a warning sign and the "Battery/Status" is always stuck on Not Connecting no matter what.

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Sounds like a faulty dongle. I would contact support.corsair.com and ask for a replacement dongle. Corsair can send free dongle replacements without sending anything back aslong you have the original receipt. Keep in mind Corsair covers all the shipping costs aswell. You just have to provide serial number of your headset, address and a copy of original receipt.
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