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Commander pro no longer picked up in iCue


jamesbowen95
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Hi All,

 

I have had my commander pro since December and it has been fine. However, lately, I have noticed if I bang my desk, the 4 fans I have connected will lose connection and then reconnect almost instantly. Yesterday I had them lose my lighting setup, now they are just doing the standard rainbow effect. I cannot see my commander in iCue, I have switched the USB port etc but no luck. I have a feeling the USB wire to the commander has become faulty. Can this be replaced? If so, what wire do I need to buy to replace this?

 

Thanks,

James.

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