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H115i Platinum Cooler Pump LEDS not working


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So I recently purchased and installed a corsair H115i Platinum Cooler and it was working fine for about 1 month. Today I powered on my PC with no changes since the original install of this cooler and the pump leds are not reacting with I-Cue or any other software. Attached is a picture link showing what they are doing. Additionally here is a list of trouble shooting I've done on my end.


  • Firmware updates on all I-cue connected devices
  • Software update for I-cue
  • Hard lined micro USB cable to USB plug on mother board
  • Separate SATA power connector for cooler
  • Multiple system restarts
  • Disconnect and reconnect all wires pertaining to the cooler


picture located here

Edited by pmorano6
Fixed picture link
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