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Corsair i200 - USB 3.0 Hubs not return as USB 3.0


dartmin
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Hi,

 

i200 running great - but got a message that a device was not connecting at 3.0 - all cables and hubs are 3.0 or 3.1 - but hubs will not connect at 3.0 but default back to 2.0 - no matter which port. Hubs work as 3.0 on other PC's

 

Any thoughts - no bios or controller updates I can find yet?

 

Cheers

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  • 2 weeks later...
  • Corsair Employees

Sorry, that's very strange. If out of the box updates applied and this issue arose, would you be able to try doing a Windows Reset to see if it helps?

 

https://help.corsair.com/hc/en-us/articles/360035770072-Reset-your-Corsair-One-PC

 

Otherwise, you may need to contact Support so they can look further into it.

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