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Icue not recognizing h150i...


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I have an MSI z390 gaming pro carbon motherboard. And a h150i aio. I cannot for the life of me get Icue to recognize my AIO.

I've RMA'D twice so far. I've attempted to manually install the corsair driver though not sure if I've attempted with the correct one. But I've tried multiple usb cables and ports. Uninstalled and reinstalled icue many times including older versions. Nothing works. So I'm stuck with no control over pump/fan speed, nor the rgb. Terrible. So any suggestions from here would be much appreciated.

The error windows gives me when I plug in the usb is "Unknown USB Device (Device Descriptor Failed)

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