Jump to content
Corsair Community

My keyboard no longer functions in any way


KhepriSun
 Share

Recommended Posts

I've been having the issue that my keyboard is not detected by any device I plug it into. Initially the only thing that I was able to do was change the color of the LEDs, however, now nothing works. When I plug it into a device, none of the LEDs light up and nothing happens when I press a key. I'm not really sure what to do at this point because everything I've read says I have to hold down certain keys to reset, but that obviously doesn't do anything if none of my keys work. Even iCUE doesn't detect it. It appears my keyboard is a brick.

 

I reached out to Corsair support, but they told me to reset my keyboard by holding down a pinhole that the K55 doesn't even have.

Link to comment
Share on other sites

Sounds like someone at support forgot to do their homework...

 

If you have a K55 keyboard:

 

1. Unplug your keyboard.

2. Hold down the FN and F4 keys and plug your keyboard back into your computer.

3. Release the FN and F4 keys after 10 seconds. The keyboard should flash at this point.

4. Open iCUE and update the firmware of your keyboard.

5. Ignore any incompatibility warnings that pop up.

Link to comment
Share on other sites

 Share

×
×
  • Create New...