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Dark Core RGB SE Buttons not functioning?


Melonhead
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Hi all,

 

I just bought a Dark Core RGB SE from Amazon. However, only the left and middle buttons seem to be working. Has this happened to others? Anyone got a fix?

 

I've updated the firmware, re-installed iCUE and tried to reset the mouse itself.

 

For now, I've just remapped the middle button as a right click to get me through.

 

Thank you!

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Thanks for the replies, I've raised a ticket on the support system.

 

I've followed the FAQ for "button not working" i.e. soft reset the mouse and a fresh install of iQUE but sadly neither have worked.

 

Left click, mouse wheel and middle button are good but nothing else. I've remapped the middle button to right click to keep me going.

 

I'll update here if we figure out a solution.

 

Thanks again!

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  • 2 weeks later...

Update for anyone else who runs into this. I've just been contacted by Corsair support and offered an RMA.

 

They apologised as it's taken a while to get in contact. I guess they are just suffering with the whole COVID-19 situation.

 

If you have a ticket in the queue right now, hang in there and they'll get to you!

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