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K63 not working


Cruz97
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The keyboard keeps freezing, and iCUE says its not connecting it only works when i turn it off and on and then plug the usb cable in, wireless is not working and i do not have bluetooth, i have the latest firmware, all my drivers are updated, i have looked throughout the form and have found no solution.
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@corsair notepad. You understand that it's very frustrating that brand new stuff doesn't work? Why does it take so long to respond to these kind of things? Why isn't a corsair employee writing a good walkthrough on how to fix this? Multiple people have this issue with BRAND NEW equipment. I basically bought a broken KB. This is very frustrating and help needs to be quicker.
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