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H115i AIO - Firmware refusing to update


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So I didn't read the forums before attempting to update the firmware on the H115i Platinum through iCue... and it basically clocks on the firmware update, then can no longer recognize the AIO until I restart, and the RGB is locked. I'm unable to make any changes to the cooler, can't update the firmware (states Firmware ? is installed). Haven't heard back from support in a week, hoping someone here can help out.


I've seen that a force firmware update is possible, but I don't have/can't find firmware to download. Any assistance?

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