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need help in UAE DUBAI

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I have a faulty ram and I gave to supplier to get it replace this was in may before lockdown in UAE well than nothing since everything was lock and now since business is up and running they are not replying like whaaat???? .


I purchased this ram because of brand and now it's giving me hard time since two months I don't have proper ram to play games in my new rig


So please can someone help or guide me whom can I contact in UAE TO GET the sooner support



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