Eternity87 Posted May 18, 2020 Share Posted May 18, 2020 (edited) Hello, K95 PLATINUM RGB I have this strange issue while I am gamming and working from home. My keyboard freezes in the middle of anything I am doing while I am connected to the docking station OR connected to my gaming PC directly via the USB ports. I cannot type but the LED lights still stay on and the pattern are frozen. I tried resetting the keyboard via disconnecting it and pressing and holding the ESC key and I tried force updating the firmware as well and have the same issues. I noticed that these issue came up after I installed the new iCue version few days ago. Since this morning working from home, I have disconnected the keyboard 10 times now so I can work properly. I must say I am not impressed considering the brand name and how much it costed me to get this keyboard. I have started to loose patience now. I technically cannot play any online games now without getting defeated!! Immediate help is appreciated. Thank you. Kind regards, Jamal. Edit: disconnected and re-connected 23 times in total now. Edit: disconnected and re-connected 29 times in total now. Edit: disconnected and re-connected 77 times in total now. Edited May 18, 2020 by Eternity87 Link to comment Share on other sites More sharing options...
Eternity87 Posted May 18, 2020 Author Share Posted May 18, 2020 Hello Corsair ?????? Link to comment Share on other sites More sharing options...
Eternity87 Posted May 18, 2020 Author Share Posted May 18, 2020 Does any one have the K95 Platinum RGB firmware .BIN file? Please help. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 18, 2020 Corsair Employees Share Posted May 18, 2020 I would recommend that you reach out to our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Eternity87 Posted May 18, 2020 Author Share Posted May 18, 2020 Just done that now. Thanks. Link to comment Share on other sites More sharing options...
Eternity87 Posted May 19, 2020 Author Share Posted May 19, 2020 I managed to flash the firmware for the XT version yesterday evening and till now no issues at all. The only drawback is that I cannot set hardware lightning profiles. Does anyone have the .BIN firmware for the non XT version? This proves that this is definitely a firmware issue and not a hardware issue. I can then install the firmware the same way I flashed the XT firmware by inserting a PIN under the keyboard and plugging the USB on the machine etc ... Please help with the firmware file. Thanks Link to comment Share on other sites More sharing options...
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