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Flash Voyager secure area does not show


robeagle

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I purchased 3 Flash Voyager, 2 1GB and 1 256MB. I installed the utility from the CD. The utility seems to work. The partition still works. When I plug in the Voyager, the public area shows up immediately. Then a password prompt pops up. I put it in, and it goes away. The drive does not show in "My Computer". The public drive is the correct size for the partition I made. I also looked in the device manager, and both drives show up there. The device manager has no warnings in it. It says the device is working properly.

 

I am installing on a Windows XP Pro computer with the latest service pack and updates.

 

Why can I not use the secure area?

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  • Corsair Employees
That sounds like the password is not correct. You cannot acces the secure partition that you created, is that right? And you have to have the software loaded on the system you are trying to use right?
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The password is correct. The utility allows me to get in and reformat the secure area. I do have the software utility installed. The XP harware wizard that runs after "New hardware found" installs twice, for the two "drives" but a drive letter does not get assigned to the secure area, and it cannot be accessed.
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  • 5 months later...
Please go to device manager and see if there are any USB devices not working. If so I would remove them and then restart the system.

Hi,

I'm having the same problem described above. The secure drive seems to have had no drive letter assigned or attributed to it. None of my USB devices are not working.

 

If I search out the 2 Corsair "drives" in the Control Panel / System / Hardware / Device Manager then populate the Volumes page, the 2 drives have letters E and F assigned, yet as F is already assigned to my network drive, this is not visible or accessible.

 

Please help!

Thanks,

P

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