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VOID pro RGB, crackling noises when there is sound


Alain
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Hi there !

 

I've got the VOID pro RGB and it works pretty well except that sometimes, for no specific reason, some noise will make crackling sounds is the headset. The audio volume is not strong, and it does not happen all the time, so it seems it's not a hardware issue. It often goes away when I reboot the computer (Win 10 x64) but will always come back eventually.

 

I can't update the firmware with Icue, as Icue says I've already have the latest firmware version (even if it is v. 0.01 and I think that's weird).

 

Does anyone else have the same issue and/or an idea to fix it?

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