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I/O operation has been aborted error


Hende
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Hello,

I have been geting this error for a few weeks now.

 

When it happens my keyboard and mouse lock up and are unsuable for 1 or 2 seconds. My only option is to close iCue compleletly.

 

I have tried a few versions of iCue but I am on the latest right now.

 

Also, when it happens a red triangle appears next to the keyboard and mouse inside of iCue but not on the ram.

 

Any help would be greatly appreciated

2020-04-30T11:26:16 W cue.devices.dram.pro: Failed to set dram effect timestamp: "Dram [0:5a]"
2020-04-30T11:26:16 W cue.devices.dram.pro: Failed to set dram effect timestamp: "Dram [0:5b]"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 2. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 2. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 2. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 2. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "STRAFE RGB" Buffer write, 2. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "HARPOON RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "HARPOON RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:42:05 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:42:05 I cue.devices.nxp: Fail counter for "HARPOON RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:52:44 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:52:44 I cue.devices.nxp: Fail counter for "HARPOON RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:52:44 I cue.devices.nxp: "HARPOON RGB" Mouse LED colors change failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2020-04-30T11:52:44 I cue.devices.nxp: Fail counter for "HARPOON RGB" reached zero, setting status AbstractProtocol::Fail
2020-04-30T11:52:52 I cue.core.init_ui: Starting UI.

Edited by Hende
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  • 2 weeks later...

I am getting the same thing with the latest version of iCue as well. It started happening for me with the past 2 updates. Same error:

 

2020-05-08T20:27:48 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail

2020-05-08T20:27:48 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"

 

I even went as far as completely removing iCue and deleting any left over profiles information. Made sure the firmware was up to date on my devices. My keyboard only seems to be the one that is affected, my mouse isn't. Something isn't right with the software. My Strafe RGB keyboard is a few years old so it's not the latest version.

 

I also get a bunch of this in the log too:

 

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

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I am getting the same thing with the latest version of iCue as well. It started happening for me with the past 2 updates. Same error:

 

2020-05-08T20:27:48 I cue.devices.nxp: Fail counter for "STRAFE RGB" reached zero, setting status AbstractProtocol::Fail

2020-05-08T20:27:48 I cue.devices.nxp: "STRAFE RGB" Buffer write, 1. failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"

 

I even went as far as completely removing iCue and deleting any left over profiles information. Made sure the firmware was up to date on my devices. My keyboard only seems to be the one that is affected, my mouse isn't. Something isn't right with the software. My Strafe RGB keyboard is a few years old so it's not the latest version.

 

I also get a bunch of this in the log too:

 

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

2020-05-08T20:27:43 W cue.devices.layout: Invalid HW layout

2020-05-08T20:27:43 C cue.manifest: Cannot find "" layout for 0x840dd20

 

I was able to fix mine by switching from using the front IO USB ports on my case, to directly plugging in my mouse and keyboard to the motherboard.

 

Maybe try that?

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Already have mine plugged into the MB on the back of my case. So I am not using the front panel USB ports at all for that. Mine is really random, it will happen several times a day and then nothing for a day to 2 and then acts up again. I am almost ready to just buy another mechanical keyboard but I don't want to waste $$$ if that's not the problem and it's just some buggy code on their part. I really wish someone from corsair support would chime in.
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Already have mine plugged into the MB on the back of my case. So I am not using the front panel USB ports at all for that. Mine is really random, it will happen several times a day and then nothing for a day to 2 and then acts up again. I am almost ready to just buy another mechanical keyboard but I don't want to waste $$$ if that's not the problem and it's just some buggy code on their part. I really wish someone from corsair support would chime in.

 

I also stopped using the USB port on my Strafe RGB, are you using it?

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Yeah same here, not using the USB port on the keyboard anymore either. When the keyboard would freak out, it would take out my mouse as well. I have my mouse plugged into the back of my machine separately from the keyboard. I even reflashed the latest firmware on the keyboard (which it already had), thinking it would help, but to no avail. And just some insight here, I upgraded my machine this year with all new components, new CPU, MB, power supply, ram, etc, and the problem followed with it. I never dumped anything on this keyboard either. I am at a loss. When the problem happens I noticed the rainbow color I have setup for the keyboard stops and the keyboard goes back to default red and Windows gives me a chime almost as if I unplugged the keyboard and plugged it back in. During which time I can't type anything until it recovers which is a few seconds but still very annoying.
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Yeah same here, not using the USB port on the keyboard anymore either. When the keyboard would freak out, it would take out my mouse as well. I have my mouse plugged into the back of my machine separately from the keyboard. I even reflashed the latest firmware on the keyboard (which it already had), thinking it would help, but to no avail. And just some insight here, I upgraded my machine this year with all new components, new CPU, MB, power supply, ram, etc, and the problem followed with it. I never dumped anything on this keyboard either. I am at a loss. When the problem happens I noticed the rainbow color I have setup for the keyboard stops and the keyboard goes back to default red and Windows gives me a chime almost as if I unplugged the keyboard and plugged it back in. During which time I can't type anything until it recovers which is a few seconds but still very annoying.

 

Sounds like we had the exact same problem.

 

It followed me when i moved from a intel system to a new AMD system too.

 

For me, i'm pretty sure it has something to do with my front IO USBs. I don't use them at all anymore. Maybe a dodgy connection or bad grounding?

 

Maybe not but who knows. Fortunately, it all works for me now.

 

It was super annoying in games, not being able to look or move for a second or two wasn't great.

 

 

I hope you find a fix soon.

Edited by Hende
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