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K70 RAPIDFIRE cannot save to device


robskb
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This is my first corsair mechanical keyboard so maybe I'm missing something. I cannot seem to save a basic profile to the device memory. When I create a new profile there is no option for software or hardware profile, it just creates a profile without giving option for what type. I can click on an existing profile and "save static lighting and performance to the device" but it doesn't actually save anything. I also tried a soft reset but same result. Any ideas? I searched the forum but couldn't find a resolution.

 

Also not sure if its related but there is a white LED next to the 1 above the pause break button on the keyboard. Not sure what that light indicates.

 

Screenshots

uqselBI

https://imgur.com/a/uqselBI

Edited by robskb
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Thank you for the reply. I'm running iCUE Software verison 3.28.70 which claims to be the latest. I also checked that the keyboard is running the latest firmware and did a soft reset.

 

 

Which version of iCUE are you using? This was a bug in the prior 3.27 where other keyboards got a new save system.
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