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iCUE not detecting devices


tehxf
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Hi Guys,

 

I seem to be have trouble detecting my case fans. I have had the case for a few weeks now and they were working at the start but then intermittently they would stop being detected and defaulting to rainbows but now have stopped detecting altogether.

These are the remedies i have seen on here and have tried but to no avail.

• Reinstall Icue

• Change USB hub on motherboard

• Reinstall USB drivers

• Swap USB hub with known working hub (eg with corsair CPU cooler) – CPU cooler works on both.

• Swapped Sata power cables around

• Swapped fans around on fan/lighting controller

• Disabled fast boot in windows

• Ensured Bios was updated

 

From what i gather the attached photo shows them in USBDeview as the vendor id is the same as the CPU cooler (1b1c) but they come up as not connected...

 

Any suggestions on how to fix this it would be appreciated.

1256912390_ComputerfansUSB.thumb.jpg.64a3210361dbf3dfe675b0c602e38db2.jpg

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