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iCUE deleted all of my onboard profiles and will not allow me to create new onboard


strattonkersten
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Hi,

 

When I plugged both my mouse and keyboard in to do some changes recently, I noticed even before I opened iCUE that they both had totally different profiles set than I had set the previous day. When I opened iCUE it had deleted all of the onboard storage. In addition, now it will not allow me to create new onboard storage profiles. It only allows me/gives me the option to create the profiles that are only stored on the computer. This is so frustrating! Now I cannot use any other device if I want to keep my profiles. How do I get iCUE to create new onboards? Do I need to factory reset?

 

Keyboard: K55 non-RGB Red

Mouse: Ironclaw RGB wired

962167733_ScreenShot2020-04-18at3_38_42PM.thumb.png.fc9aa3c480a5949e0b340ef4e8149d73.png

730169835_ScreenShot2020-04-18at3_38_21PM.thumb.png.29ff823dfea830f43e2648f259368d97.png

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