Jump to content
Corsair Community

iCUE after 3.25.60 will freeze my PC and I don't know why.


FrontierTW
 Share

Recommended Posts

hello guys,

I played MHW, Apex Legend and COD.

The iCUE 3.25.60 is the only stable version I can use.

The version after 3.25.60 will freeze my PC randomly with black screen then restart, not only in game.

 

I already disabled any hardware acceleration and tested with iCUE off.

My PC works fine while iCUE off.

It still froze randomly but only around 1~2 times per week with iCUE off.

(compared to 3~5 times per DAY with iCUE ON)

 

Does anyone know what's wrong with this situation?

What should I provide to Corsair to diagnose this?

 

I reinstalled the iCUE 3.25.60 yesterday so the logs before is gone :(

 

 

https://imgur.com/0ycyasq

https://imgur.com/NR6LlaW

 

spec:

CPU : AMD 3700X

AIO : CORSAIR H100i RGB PLATINUM SE

RAM : G.SKILL TRIDENT Z RGB 16G*2 DDR4-3200

CORSAIR Vengeance RGB PRO light enhancement kit

MB : Asus Prime X570-PRO

VGA : ROG 5700XT

SSD : SX8200 PRO 1TB

PSU : CORSAIR RM850X

CASE: CORSAIR 680X

FANS: LL120 *8

Keyboard: CORSAIR K70 MK. 2 SE

Peripherals:

1.Corsair Commander pro

2.Corsair Node pro

3.Corsair Premium PCIe 3.0 x16 Extension Cable 300mm

Link to comment
Share on other sites

 Share

×
×
  • Create New...