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Posted

When I powered on my PC today iCUE didn't detect my keyboard automatically, so I just disconnected and reconnected it. Then it was fine until I noticed that the lights were a dark pink color, I thought it was weird because I always have them set to the RGB values "20, 20, 20" and I never change them. I checked if the values had changed, but no. I tried making it fully white, then it was just pink. I also tried setting the values to 255 on one and 0 for the other two. When the lights should've had been just green, it just was black. Are the green leds dead?

 

I am sorry for my bad explanation and English.

  • Corsair Employee
Posted

Try force firmware updating the keyboard in iCUE. You can find the option under the settings tab and select your K70 RGB. If that doesn't work, you can also reset the keyboard by performing the following:

 

Unplug the keyboard

Hold ESC

Plug the keyboard back in

Release ESC after 5 Sec

 

If you still have issues after, I'd recommend putting in a support ticket through our support portal:

 

https://support.corsair.com/

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